Shipping Information

Processing Time

Custom products require additional time for production. Most orders are processed within 2-5 business days before shipping. Rush processing options are available at checkout for faster turnaround.

Shipping Methods

Shipping Destinations

We currently ship to addresses within the United States. International shipping may be available for select products. Contact us for international shipping inquiries.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can also track your order by logging into your account and viewing your order history.

Shipping Issues

If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue or provide a replacement.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes may not be possible once an order has been processed.

Questions?

For shipping questions or concerns, please contact us at support@andand.gifts or visit our Contact page.